What is the Return Policy of WBMinternational.com?
You can initiate a return for most new and unopened items within 30 days of the delivery for a full refund. You must return items in new or unused condition with all original materials including the shipment charges. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
If you initiate a return after 30 days, WBM issue a partial refund depending on the elapsed time and condition of merchandise.
Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.
A few items can’t be returned including:
Any item specifically marked as non-returnable on the product page will not be accepted for returns.
Products Returned After 30 Days
Because products depreciate their value over time, we offer a partial returns for items returned after more than 30 days of delivery. In addition, we may reduce the refund further based on the condition of the merchandise. We also deduct the original and return shipping charges from your refund, as described in the Returns Policy.
Defective Product and Returns Due to Our Error
The items that are defective, damaged, and incorrect may be returned without penalty. Your shipping charges will be waived. When we receive your return, we will inspect the item and issue you a refund. If a product is not found to be defective, damaged, and incorrect, a shipping fee will apply, and/or a partial refund may be issued.
Can I get an exchange or replacement?
At this time, we are unable to process exchanges or replacements for international orders. If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for a replacement item.